DTDC Courier & Cargo — courier missing

Address:	Thrissur, Kerala, 680589
Website:	www.dtdc.in

Hi, i am dr pradeesh cb. I had sent a courier (Some documents) to delhi from your courier branch at wadakanchery (Thrissur), kerala on 23/07/2018, with the id as r29835065. However i couldnt find any details of the courier when i search online with this number. The tracking system says "no data available."the documents were valuable, with some bills, that were intended for refunding, an amount of approximately 23, 000. This was not expected from an esteemed and professional courier service as dtdc. I tried contacting the branch people and they too cant trace the package. The package was lost either from the branch or from the thrissur hub. Kindly resolve my problem as early as possible. Expecting a speedy reply from you.