DTDC Courier & Cargo — courier not delivered showing delivered

Address:

Lalitpur, Uttar Pradesh, 284403

Dear sir i ordered cosmetic for my mother from paytm.com on 12th april on the address 164 civil lines lalitpur near maheshwari academy, 284403 the mobile number i gave was unfortunately not working. The tracking id is z20786804. I got a delivery confirmation on 18th april but i or any of my family member didn't received. I had to follow up raise a complaint on 24th april i raised a complaint, to which i got a call from nearest centre that they had delivered the parcel to maheshwari academy and he was ordering me to come and collect from his office which i refused. I have been facing this issue with the courier for quite since a while i have been complaining for the same. Once i ordered the cover for my car and i had to go there to collect it. Please consider this complain as not only i but many others are aslo affected by this.

Sincerely
Aman
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