DTDC Courier & Cargo — Damaged consignment

Address:

605014

Sir/ Madam,

I, ASEEM KULLU, sent some books and documents through DTDC courier to Pondicherry from Korba, Chhattisgarh. The consignment no. is D30219536. The books were well packed in a cardboard carton and the carton was wrapped with two layers of duct tape over the single layer of tapes and strings, to ensure that the box can take the impact it may endure during the cargo.

But when the carton arrived, the entire carton appeared intact except for one of the edges on the carton which appeared to have been intently cut by some person with a knife or blade. The delivery man had no idea of the damage.

I seek compensation along with the explanation of such an irresponsible behaviour from the part of DTDC.

I don't know how many of the documents from the carton may have been tampered or misused, and I seek a compensation that equates the loss and/or misuse of personal information which was in those documents.

Kindly look into the matter.

Regards,
Aseem Kullu
aseem.[protected]@gmail.com
+91-[protected]