DTDC Courier & Cargo — delay in courier

Address: Hyderabad, Telangana

Awb/ consignment number - h85097251

Tracking no. H85097251 last status date 15th dec'18
Reference no. Last status out for delivery
Booking date 10th dec'18

Shipment details
Origin vijayawada destination hyderabad destination pincode 500011
No. Of pieces 1 service type

Sat, 15th dec'18|08:12 hrs out for delivery chandanagar, hyderabad (Bachupally)
Fri, 14th dec'18|20:22 hrs not delivered (Could not attempt - (Dir) chandanagar, hyderabad
Fri, 14th dec'18|12:06 hrs out for delivery chandanagar, hyderabad (Bachupally)
Fri, 14th dec'18|08:59 hrs received at facility chandanagar, hyderabad
Fri, 14th dec'18|08:40 hrs received at facility chandanagar, hyderabad
Thu, 13th dec'18|18:52 hrs processed & forwarded tohub hyderabad hub
Wed, 12th dec'18|13:19 hrs processed & forwarded tofacility balanagar, hyderabad
Wed, 12th dec'18|11:31 hrs rerouted & forwarded from facility balanagar, hyderabad
Wed, 12th dec'18|08:35 hrs received at facility balanagar, hyderabad
Wed, 12th dec'18|08:33 hrs received at facility balanagar, hyderabad
Mon, 10th dec'18|23:45 hrs processed & forwarded to facility vijayawada apex
Mon, 10th dec'18|23:45 hrs booked at facility vijayawada apex

More than one week courier was delayed, with in 2 days we are getting couriers from postal dep, we are paying more to dtdc but it was delayed more than a week and the dtdc people dont have any responsibility to reply customer and worst service.
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4 Comments

Comments

I haven't received my courier with tracking no. Z80437732 and neither it's showing status.
What is the meaning of COULD NOT ATTEMPT-(DIR))

K17818834

delay in courier - Comment #3372480 - Image #0
It’s been 8 days and I haven’t received my shipment. It’s out for delivery two times and each time, there is only one message that “couldn’t attempt”. What does this mean? If they have any issue in finding address then they should call. The service is unacceptable. My tracking id is z01417442. Please help to get this resolved.
What exactly does, "could not attempt delivery (DIR)" mean? And why was the delivery not attempted when they had received the shipment at their hub?
Every other courier service delivers in just 2-3 days without any complaints with address or anything else, why is it that dtdc has this problem?
My tracking number is K33867913, please look into the matter and help me out.

delay in courier - Comment #3629558 - Image #0

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