DTDC Courier & Cargo — delay in the courier

Address:

Varanasi, Uttar Pradesh, 221007

Dear sir,
Kindly be noted that i have send the passport from the dtdc plus service on the urgent basis on 01 march 2018, for the delhi. But the courier has not been delivered till 06 march 2018 and it was roaming here and there. My airway bill no is - v44644874. I have send the courier on the urgent basis and it must reach to its destination on the time because it was important.

Kindly resolve the issue.