DTDC Courier & Cargo — delayed delivery tracking no. z70664488

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

Packet is lying in dtdc pari chowk office for the last 2 days and despite myself approaching them on phone no. [protected] ad also registering complaint with customer service under case no. 12401618, the packet is still undelivered. The delivery boy devendra gave reason that under his boss instruction he has not delivered the packet because for my sector sigma 4 only this packet was to be delivered. His boss asked him to wait till more deliveries accumulate. This is sheer insensitive and irresponsible attitude on part of your staff. My packet is containing important medicines for me. We could not move out of our residence for the last two days so that we should not miss the delivery. It is really shameful for reputed courier service provider that speed post is giving better service than you and that too at the half rates than what you charge. My issue is that you direct your office to deliver the packet positively on 5.9.18 forenoon. Gopal dutt
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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My consignment no is K12428198.
Although it was booked on date 20/08/2018, it is delivered on 30/08/2018.
When I went for tracking, I came to know that it was started it movement from date 22/08/2018 and also delivered in very lately. The sent parcel contained rakhi but it was not delivered on time which hurts someone's emotions.

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