DTDC Courier & Cargo — delaying delivery

Sir, i have ordered one pair of badminton shoes from khelmart.com on 20/01/18 for which i had payed rs 840 through rupay debit card o[censored]co bank and the expected delivery date of the order was on 27/01/18, the dtdc courier service was to deliver the order. I have been tracking the consignment z52413417 since it reached guwahati on 23/01/18 there after they are not making any progress for delivering the order. I have mailed them to know why they are taking too long to deliver the order, but i am not getting any positive response from them. Sir, i need your interference in this matter as soon as possible so that i can get my product. Iam attaching the message which was sent to me by khelmart.com (Your order is dispatched from dtdc courier on 20/01/2018 and the docket no. Is z52413417. Expected delivery time: 27-jan. Khelmart)

Thank you with regards from
Lenin brahma, vill kharalalpara, po dudhnoi, ps dudhnoi, pin 783124, dist goalpara, state assam., dudhnoi, assam, 783124, 0, [protected]