DTDC Courier & Cargo — dtdc courier complaint against dtdc courier service consignment number b53858819

Address:

560049

Hi,
This is to draw your attention to the unsatisfactory courier service by dtdc company in bangalore. I handed over the packet with reference consignment number b53858819 on april 24, 2018 at k r puram sub branch and i was sending this courier parcel to kolkata. And their staff member assured me to deliver the packet within three days, but failed to fulfill his promise.

Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by dtdc company this time. I never complained about any of courier services during the past three years. But this time it was a big letdown. Even there is no information found when trying to track with this consignment number for past 3 weeks. This packet contain very important documents and it can be misused if it gone to some cheat people. I have repeatedly call to different dtdc office but no action have been taken care properly till date.
I hope you will take a serious notice of this complaint immediately in order to ensure that i will receive my packet with few days or it will deliver to the detention address. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.

Thank you.
Chiranjib patra