DTDC Courier & Cargo — Gift Item

Address:

Kakinada sub branch , military road, near bhanugudi and Gpts college.

Consignement Number - V59175080

I have paid for sending a parcel on
19 / 08 /2020. I paid Rs. 800 for the speed post since it was supposed to reach the destination by 21 /08 /2020. The parcel was sent by the Hyderabad branch on 20th night to the Kakinada sub branch. However, it has been in the Kakinada branch since that day until 25 /08/2020. It exceeded the limit of the normal post too. I had to go through a lot of struggle to send someone I know to Kakinada branch to take it from there and deliver it safely to Yanaam. It is then when the parcel left the Kakinada branch. I need a refund on my money. This was highly disappointing and not accepted. I had to run behind different managers to get the work done. They were not even accountable or arrange an alternative when there was no movement in the Kakinada and Yanaam Dtdc branch. I need you to take some action against things like these.