DTDC Courier & Cargo — herbalife protein powder.. number of boxes 6.. costing rs 7000

Consignment (Herbal health protien powder cost of consignment rs 7000/-) weighing 2.170 kgs not delivered yet tracking number b60690388 sent on 16/jan/2019 @ 10.30 am. When called to dtdc contact number [protected]. One mr sudhakar spoke and told the consignment not yet delivered and will be delivered on monday, he mentioned it was broken due to non packing properly and was not able to give proper reason of the status stating it will be couriered today evening.. Today it is on 19/jan/2019.. When i call for enquiry of consignment.. The packing was done after packing the ownder verifed sitting somewhere via cctv as the boy who was there in the office showed and confirmed the owner viewed the consignment via cctv. Kindly check the cctv footage and take action for mis appropriately handling consignment again opening and manupulating the consignment.. I do not understand what service they are delivering, i asked to share the picture as a courtesy i was expecting he would have called me as i had writtern my mobile number ([protected]) on consignment. The consignent was suppose to get delivered to my friend mr kirthikant in hyderabad and who is travelling on sunday morning to sweden.. The consignment was given on 16/jan/2019 promised of delivery within 48 hours still in bangalore office only.. Pathetic service the cost of protein drink which was sealed and viewed by the owner and confirmed after that only packed in dtdc courier office only.. Bill paid and receipt given for rs 505/-.. Please view the cctv footage at b/w 10.00 am and 11.00 am on 16/jan/2019.. Due to non delivery of consignment in time. Pelase take action and cancel the contract if needed.. This is really disturbing and i would have opted for post office delivery for less cost and peace.. I have transferred consignment from uk to india using dtdc services never had faced this kind of problem. I think this is a beautiful lesson from dtdc courier as the consignment will be opened and stolen during transit and never gets delivered. Please view the cctv footage and take necessary action.. It is really a big loss and energy loss talking, tracking and seeking answers for consignment.. If dtdc really cares for the cusotmer, kindly track and revert back to me, so that i can provide the sweden address to transfer with free of cost due to dtdc courier dealer not handling the consignment properly.