DTDC Courier & Cargo — I am complaining about the delivery of my courier

Address:Pathankot, Punjab

My consignment no. Is z99814300. It was booked from mohali on 22/09/16 to chamba. Feom last one week i. E. 27/09/16 it is showing as in pathankot branch. When asked number of times that when it is going to be dispatcjed they just lied that will be delivered the very next day. I am frequently calling from last friday and they are just faking. Fakely they updated the online tracking status as of saturday that it is dispatched. When asked today, they replied it is currently in banikhet again a lie. On confirming in banikhet there is no such consignment received. Again when queried in pathankot they said due to some reasons it was not dispatched and will send it by tomorrow!!! Why are they cheating on us. This is such a inconvenience. I have mailed to customer care as well but there is no reply. The documents are related to police station and if i dont get any status on this then i am going to give the numbers to police.
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I have parcel booking at bosiar dtdc, Palghar, MH last Friday 23 rd sept 1st hours. My parcel no M35225531, booking by Air but till now not delivery at destination. This parcel is very most important. Please today deliver before evening.

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