DTDC Courier & Cargo — irresponsible agents who does not know how to speak with customers | |
I have never seen such kind of people. None of them called me regarding delivery but they have mentioned status as receiver asked to deliver other day. Checked the number in google and called them and they cut the call saying this is not bommasandra. And when i asked number they were rude and were like we don’t have. Go and check yourself. Called to bommasandra office and they talked to me and then promised to deliver this day. I haven’t received and when i called again i was connected to other agent who provided delivery boy ph no. That delivery boy is so reckless and was like who told you to call me, go and talk to the phone who gave my number. And when i tried to contact office they picked the call and disconnected after listening the voice and when i tried to call again and again they rejected the call. Attached the screenshot of number of times i called and being rejected. This is now we expect from you guys. Worst service and worst couriers i’ve come across till date. Train your agents to be polite and train them how to speak with customers.
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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