DTDC Courier & Cargo — lost parcel

Address:Anantapur, Andhra Pradesh, 515003

Parcel no: h10976610 from hyderabad shipped on[protected] to prof. Chinta sudhakar, dept of botany sri krishnadevaraya university, anantapuram 515003 india, and delivered empty cover without any papers inside opened parcel on[protected] at 1.30pm.
There are important documents needed urgently. It caused all over delay and lost important papers that can not be reproduced.
What is your answer for this. It left me with no option and you should be answerable for this loss.
An urgent reply is required.
Chinta sudhakar
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