DTDC Courier & Cargo Ltd. — Refuse to home/door delivery by dtdc. | |||||
I had ordered Memory Cards through online shopping site Amazon.com, and the item was despatched by M/s. M.P. Enterprises, Coimbatore to my home address near Palakkad town (Kerala). But the Courier Office staff at Palakkad (DTDC Courier & Cargo Ltd), just called up me and asked to pick up the consignment from their office. When I requested them to home deliver the item to my address, (which is just 3 and half KM from the town), they flatly refused and asked to collect it from their office, otherwise the same will be sent back to the sender. The lady staff at Courier office talked rudely over phone. Since I need the item urgently, I had to go to their office and collect it. This is not the an isolated case. On earlier occassions also, they called up over phone and ask to collect the item from their office. Disappointed by the worst service by DTDC Courier. Dont send items through DTDC, unless you can go and collect the item from their office. Was this information helpful? | |||||
DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047