DTDC Courier & Cargo — Missing a product in the courier and the seal was tampered.

Address:

Mumbai City, Maharashtra

Dear sir,

I p. sneha used services of dtdc for sending a parcel (weight - 250 gm) to hydrabad from raipur (pod no – m[protected]. the service was utilized on 4th august 2016.

The courier reached my home on 10th august. i sent a rakhi and a new fastrack watch worth rs.3200 which was kept in the fastrack box and neatly gift wrapped in that courier. at the time of dispatching i informed about the items and he assured me a safe delivery. but by the courier reached my home it was tampered by dtdc staff. there is no watch in the courier. rakhi and empty fastrack box was delivered to my home. dtdc people opened that gift cover, stoled the watch and they kept the empty box and packed it. by seeing the condition of that cover it is clear that dtdc staff stealed the fastrack watch. this is what you people do to the customers trust!!!???. inspite of many couier services i choosed this thinking that it was safe...

This is purely an unethical and unprofessional act by a reputed company like dtdc, also it leaves questions on the reliability and confidentiality of products sent through your courier.

It is very heartening that such type of theft case is happening... very poor and bad service from your company. i went to the main branch but no positive response.