DTDC Courier & Cargo — no information regarding my courier

I had shipped a consignment on 30th october 2019. The delivery was attempted twice on 4th november 2019. As per the tracking status, it was not delivered because customer wanted an open delivery. There has not been a single call initiated to me regarding the matter from dtdc. The customer has finally agreed to recieve the order without opening. I dont know how many attempts will be made by dtdc. And in such situation why they did not inform me about the problem as my contact number is mentioned on the consignment. I want them to contact me and inform me about the attempts and further procedure.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Madam,

I am about to get a credit card from ICICI Bank. Which is traveled to the concern location but not reached to me. As its showing consignment held at location.

My consignment number:[protected]
Hi Booked a courier on 20th, with the DTDC courier then it was not send until 22nd,

later it is no stuck with them and has yet not been delivered also their is no updated since 25th .

and no one is picking helping at DTDC

they are not helping and replying to our responses .

please help me this piece of device is very important to me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information