[Resolved]  DTDC Courier & Cargo — Non cooperative staff

Address:560018
Website:www.dtdc.com

I sent a package on 16th may from mudbidri, and that parcel sent bengalore, without delivering this they sent it back to mangalore, tracking result says, it is in super franchisee mangalore, but when i am calling them, they are not responding, i complained about this in branch, but mangalore franchisee, not replying them.//shipper address//
Robert dsouza
Robrose house niddodi kateel road
Karnataka
Mangalore, karnataka - 574274
//reverse package code//
*crp71402012*
//delivery address//
Bangalore vulcanqc
163, bommasandra jigani link road, industrial area, jigani hobli, anekal
Taulk, bangalore district - 562106
City anekal
/ state karnataka
Pin 562106
//courier tracking number //
-nasuborder
Code (S) [[protected]]
Product name (S)
[zyaden black metal half rim
Rectangle frame for men (Size:
Medium)]
Courier manual
Ticket number 23576186
Item price 475
Weight 0.12
Ordered from snapdeal (Place this on top of the packet) tracking results
Tracking no.: b29932866 reference no.: dlvdsr
Shipment dates
Origin:
Moodabidri - mangalore booking date
Tuesday, may, 17, 2016 status
In transit
Destination:
Mangalore status date
Mon, may, 16, 2016 09:43 pm
Shipment facts
No. Of pieces doc type service type
1 document lite-surfaceshipment travel history
Status location time remarks
Tue, may 17, 2016
Processed & dispatched from dtdc apex bangalore surface apex, bangalore 01:39 am
Shipment booked mangalore super franchisee, mangalore 01:39 am
Arrived at dtdc apex bangalore surface apex, bangalore 08:34 am
Wed, may 18, 2016
Arrived at dtdc facility mangalore super franchisee, mangalore 08:43 am all details available, but super franchisee staff not cooperating or nor sending back the parcel to mudbidri branch. That parcel i was ordered prepaid, i am returning it
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Aug 6, 2021
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Robert Dsouza,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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