DTDC Courier & Cargo — non delivery of goods

Address: Beat House

Dear sir/Madam
On 24/04/2025 i booked a parcel from DTDC Office Elanthoor Pathanamthitta Kerala to Shillong Laitumkhrah Pin 793003 via DTDC but later i got to understand that the parcel has arrived in Agartala and the same is out for delivery at Agartala with pin 799003 whereas my booking was to 793003 the screen short of the tracking is attached along with my booking reference for your ready reference.When i contacted the Agartala branch i did not receive any support to receive my parcel in Shillong Meghalaya. Several times I contacted the customer care for the delivery and tracking of my parcel, but all my efforts went in vain till today am not Getting any updates or necessary action from the courier end to deliver my parcel at the address
Hence i request you to kindly take the necessary action against this courier,

Thanking You

Kind Regards
Sreejith.Raju
Ph:[protected]