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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Jan 21, 2026

Complaints 11702

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1320

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10382

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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DTDC Courier & Cargo reviews & complaints page 2

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Address: Karthigaikumar. S/o alagumalai 1/11 pasumpon nagar. Ramnathapuram

My parcel (CONSIGNMENT REDIRECTED) ordar no bp1075 tracking no 7x[protected]...

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Address: DTDC EXPRESS LTD., Regd.office: No.3, Victoria Road, BENGALURU - 560047

Website: www.dtdc.in

I sent a Parcel through DTDC Sahakaranagar office (Bangalore 560092)on 31/05/2025 by paying Rs.100/- towards their charges for delivering it at Lollipopz boutique in Bangalore - 560 043. The shipment was a return to the supplier, who assured refund/replacement if it reached them before 5/06/2025. Thus, any service could completed it sufficiently within the time.

DTDC failed to do it and since the 3rd of June I had been behind...

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Address: Doddaballapura, Bengaluru

I ordered 2 parcel from lenskart through DTDC, and the expected delivery date was for the consignment no. V[protected] 29th may and V[protected] was 30th may, but still I didn't got any response from the local franchise partner after I call back to them they are not ready to deliver in my doorstep, after so many arguments they delivered only 1 parcel on 31st may(consignment no. V[protected]) when I asked about another parcel they also don't...

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Address: Beat House

Dear sir/Madam
On 24/04/2025 i booked a parcel from DTDC Office Elanthoor Pathanamthitta Kerala to Shillong Laitumkhrah Pin 793003 via DTDC but later i got to understand that the parcel has arrived in Agartala and the same is out for delivery at Agartala with pin 799003 whereas my booking was to 793003 the screen short of the tracking is attached along with my booking reference for your ready reference.When i contacted the Agartala...

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I booked a shipment 6th may (H[protected], shipment had books documents and a phone inside it &i was curious to check, so i tried calling the phone i sent, and unfortunately it rang. someone at kolkata rajarhat apex lifted the call and spoke to me saying they'll return the phone back to origin instead of destination.

and booked a shipment on 17th May (H[protected] which never really arrived at the destination.

so...

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I received the message of product delivered from DTDC but product not received...

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I am filing this complaint against DTDC Courier for repeated delivery failures and false tracking status updates.

Over the past several weeks, DTDC has consistently marked my parcels as "delivered" or "recipient unavailable" despite:

1. No delivery attempts being made

2. No contact from delivery personnel

3. Parcels still being undelivered or misplaced
br...

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Address: Address of dtdc branch from where I sent my courier Sapphire Mall, sector 49, internal walk away opposite orchid petals Pin 122018 https://maps.goo

Dear DTDC Customer Support Team,

I am writing to raise a serious complaint regarding a parcel I sent through DTDC, which contained important medical documents and has not been delivered to date. The consignment number is Z60408816, and it was booked on 22nd April 2025 from the following DTDC outlet:

DTDC Franchise Address:
Sapphire Mall, Sector 49, Internal Walkway, Opposite Orchid Petals, Gurugram –...

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I am writing to formally raise a complaint regarding parcel tracking number 7X[protected] . Although the status shows the parcel was delivered on 12th March, this is a fake delivery, as there is no Proof of Delivery (POD) or Delivery Run Sheet (DRS) available to support the claim.

Despite multiple follow-ups via phone with the concerned branch, I have received no response. As the sender of this parcel, I am extremely disappointed...

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After so many calls and mails no one is even bothered to reply back and share some update. Now calls are also disconnected from the support team. They are updating the status again and again over the tracking portal and making fool.
I think this is the habit of Dtdc now.
Need strict action on this
Or they should close the company and do not make the people fool.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: DTDC india

This regarding DTDC consignment no Z54087393, It has to be delivered at my address but it has been delivered to wrong address as per tracking details updated on DTDC portal. I lodged complain but they shows that it has been delivered. while signature and mobile mentioned on receipt presented by DTDC is not matching with any of our family member. I want to know delivery boy to come at the address location and verify to whom and where he has...

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Consignment no : D[protected]

With respect to the incident where the goods were not delivered on time where the due date of delivery was[protected], I have been continuously escalating the matter to DTDC Customer care and officials. There was no movement in the goods concerned indicating that it might be lost in transit.

Furthur, after 15 days, since they were not able to find the goods, they fakely updated in...

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Address: DTDC House No. 3, Victoria Road, Bangalore 560047, Karnataka. Telephone Number: 080-25365032 / 25365039. Fax: 080-25514461.

Dear Sir/Madam,

I am writing to file a formal complaint against DTDC, a courier service provider, regarding the loss of my shipment, which contained essential CA Final books. These books are crucial for my upcoming exams, and I am facing significant distress due to the unprofessional handling of my shipment by DTDC.

Details of the Incident:

Shipment Tracking Number: D[protected]
Date of...

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Address: Flat No.403, Krishna Kalp Apartment, Shree Swami Samarth Nagar, New DP Road, Katrap Road, Badlapur East 421503

A few days ago, on March 6, a courier of mine was coming from DTDC. I also received a message of 1 OTP from DTDC. But in the evening, the delivery person did not call me, did not ask for any OTP from me. The reason was given as the door was locked. I received the message of the same. When the message came, I was at home. When I contacted DTDC customer care, they told me that my courier would come the next day. And similarly, the next day,...

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Complaint against

DTDC COURIER
MUMBAI

Their email ID
[protected]@dtdc.com

Subject
Cheque book delivered to the criminal people of our society against heavy bribe by your delivery man.

Reference number
X92979550

Customer reference number
CHB[protected]

1 The above packet consisting cheque book of Yes Bank...

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Address: India

This is wrt consignment number: 7D[protected]. The tracking status on this delivery is showing as "Out for Delivery" from around 11 AM on 22nd January. The product was not delivered till 7 PM on 22nd January and to know the status I called up customer care.

Customer care became rude when asked about delivery status and promptly respond that it will be delivered by 7:30 PM.
Shame on these kinds of policies and practices...

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Address: 4-5-16/3/1, Vegivari chavidi street, Kovvuru, 534350

Hi Team,

I have a package with tracking number H82281081 with DTDC, it reached my nearest hub on JAN 2nd and not yet delivered to me, I have sent email to thier customer support and called customer care, they investigated and responded today saying that package is missing in the transit, They have also asked me to provide the content inside package and proof of payment and I provided, there were 3 sarees in the package and...

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The shipment having awb I49371499 has been delivered to the buyer but the delivery branch is not updating the status as delivered and using the cash on delivery money Rs 13662 collected from the buyer for personal use. even after raising the complaint with Bijapur Branch Manager Mr. Sanjeev Kulkarni for 2 months to get the status updated, he kept making false promises to resolve the issue and ended up stop responding to the calls. please take action against the responsible executive as this fraud is going on from quite a long time and update the status of this shipment as delivered asap.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Visakhapatnam 530007

To,
The Consumer Disputes Redressal Commission

Dear Sir/Madam,

I am filing this complaint against DTDC Express Ltd. for failure to deliver my office laptop (Tracking No: D[protected] sent from Visakhapatnam to Bangalore on January 24, 2025. The promised delivery date was January 28, 2025, but even as of today (February 1, 2025), the package remains undelivered.

Despite repeated calls and...

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Parcel booked pon 6th Jan and not delivered till today 15th Jan

Please be careful while choosing the courier service

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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