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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 2

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D
divyasubramanian
May 10, 2025
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Repeated non-delivery and false tracking status by dtdc courier

I am filing this complaint against DTDC Courier for repeated delivery failures and false tracking status updates.

Over the past several weeks, DTDC has consistently marked my parcels as "delivered" or "recipient unavailable" despite:

1. No delivery attempts being made

2. No contact from delivery personnel

3. Parcels still being undelivered or misplaced
br...
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[email protected]
Apr 19, 2025
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After so many calls and mails no one is even bothered to reply back and share some update. Now calls are also disconnected from the support team. They are updating the status again and again over the tracking portal and making fool.
I think this is the habit of Dtdc now.
Need strict action on this
Or they should close the company and do not make the people fool.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    D
    Dvijay82
    from Gorakhpur, Uttar Pradesh
    Apr 8, 2025
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    Parcel not delivered

    Address: DTDC india

    This regarding DTDC consignment no Z54087393, It has to be delivered at my address but it has been delivered to wrong address as per tracking details updated on DTDC portal. I lodged complain but they shows that it has been delivered. while signature and mobile mentioned on receipt presented by DTDC is not matching with any of our family member. I want to know delivery boy to come at the address location and verify to whom and where he has...
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    N
    Nanda Kishore MK
    Apr 3, 2025
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    Fake delivery status updated without OTP and goods not delivered

    Consignment no : D[protected]

    With respect to the incident where the goods were not delivered on time where the due date of delivery was[protected], I have been continuously escalating the matter to DTDC Customer care and officials. There was no movement in the goods concerned indicating that it might be lost in transit.

    Furthur, after 15 days, since they were not able to find the goods, they fakely updated in...
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    S
    Shaili K
    from HYDERABAD, Andhra Pradesh
    Mar 21, 2025
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    ca final icai books - dtdc has lost my shipment

    Address: DTDC House No. 3, Victoria Road, Bangalore 560047, Karnataka. Telephone Number: 080-25365032 / 25365039. Fax: 080-25514461.

    Dear Sir/Madam,

    I am writing to file a formal complaint against DTDC, a courier service provider, regarding the loss of my shipment, which contained essential CA Final books. These books are crucial for my upcoming exams, and I am facing significant distress due to the unprofessional handling of my shipment by DTDC.

    Details of the Incident:

    Shipment Tracking Number: D[protected]
    Date of...
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    K
    KalpitaDesai
    Mar 17, 2025
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    Cheating

    Address: Flat No.403, Krishna Kalp Apartment, Shree Swami Samarth Nagar, New DP Road, Katrap Road, Badlapur East 421503

    A few days ago, on March 6, a courier of mine was coming from DTDC. I also received a message of 1 OTP from DTDC. But in the evening, the delivery person did not call me, did not ask for any OTP from me. The reason was given as the door was locked. I received the message of the same. When the message came, I was at home. When I contacted DTDC customer care, they told me that my courier would come the next day. And similarly, the next day,...
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    R
    rameesh agarwal
    Mar 4, 2025
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    Cheque book delivered to criminal people of the society against heavy bribe bio delivery man.

    Complaint against

    DTDC COURIER
    MUMBAI

    Their email ID
    [protected]@dtdc.com

    Subject
    Cheque book delivered to the criminal people of our society against heavy bribe by your delivery man.

    Reference number
    X92979550

    Customer reference number
    CHB[protected]

    1 The above packet consisting cheque book of Yes Bank...
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    R
    Raviteja Pinnamaneni
    Feb 15, 2025
    Mar 13, 2025
    This thread was updated on Mar 13, 2025
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    Product missing in transit and response is very rude

    Address: 4-5-16/3/1, Vegivari chavidi street, Kovvuru, 534350

    Hi Team,

    I have a package with tracking number H82281081 with DTDC, it reached my nearest hub on JAN 2nd and not yet delivered to me, I have sent email to thier customer support and called customer care, they investigated and responded today saying that package is missing in the transit, They have also asked me to provide the content inside package and proof of payment and I provided, there were 3 sarees in the package and...
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    T
    The Libas Store
    Feb 8, 2025
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    The shipment having awb I49371499 has been delivered to the buyer but the delivery branch is not updating the status as delivered and using the cash on delivery money Rs 13662 collected from the buyer for personal use. even after raising the complaint with Bijapur Branch Manager Mr. Sanjeev Kulkarni for 2 months to get the status updated, he kept making false promises to resolve the issue and ended up stop responding to the calls. please take action against the responsible executive as this fraud is going on from quite a long time and update the status of this shipment as delivered asap.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      R
      raoshilpa2007
      Jan 15, 2025
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      Parcel booked pon 6th Jan and not delivered till today 15th Jan

      Please be careful while choosing the courier service
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        T
        TheInvincible
        Jan 13, 2025
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        delayed delivery for 7x150277879

        The parcel that was scheduled for delivery on the 9th has still not been delivered. Could you please escalate this matter or forward it to higher management? Additionally, will your team take responsibility if the parcel is damaged or its contents become stale? I kindly request a discount voucher or a refund as compensation for the delay.

        Additionally, I am writing emails to the customer support everyday and there's hardly...
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        M
        [email protected]
        Jan 9, 2025
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        complaint regarding delay in delivery of parcel tracking no d82643044

        Address: 6-78/1 Faqruddin colony Mannaekhelli Tq chitguppa & Dist Bidar-585227

        Dear Sir/Madam,

        I am writing to file a formal complaint regarding the delayed delivery of my parcel by DTDC Courier. The parcel, which was supposed to be delivered to me, was marked as "Out for Delivery" two days ago. However, despite the status update, I have still not received my parcel.

        Here are the details of my complaint:

        Tracking Number:D82643044
        Order Number:7D[protected]
        Expected...
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        A
        Alvinjase
        from Coimbatore, Tamil Nadu
        Jan 8, 2025
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        Address: Coimbatore

        A parcel was sent from Coimbatore with destination within Coimbatore, on[protected]Saturday), to be delivered by[protected]Sunday), till today[protected], the consignment has not be delivered, the status shows out for delivery, the customer support has been contacted every day but still not delivered.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Scherry123
          from NOIDA, Uttar Pradesh
          Jan 1, 2025
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          Courier not recieved but shown delivered in consignment note

          Address: PUNE,411005
          Website: DTDC

          I am bringing notice to the fraud/embezzlement made by the DTDC couriers who had to deliver my goods booked originally from Pune to Noida on 24.12.2024 and the same has been shown as delivered on 31.12.2024 on 20:16 pm, by some "Nikki Litchi", which does not correspond to the name of the recipient as written on the delivery package/consignment note.

          Please provide the proof of receipt and also investigate who has taken the...
          +1 photos
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          P
          Pratham Math
          from Dharwad, Karnataka
          Dec 13, 2024
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          About a package from dtdc

          Awb number -I35541256 The package has been sitting in neelmangala apex Banglore for 3 days and my delivery location is 400kms away from that location.I contacted the costumer service raised a complaint but didn't get any help from them....
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          P
          Pdsaha
          from Kolkata, West Bengal
          Dec 10, 2024
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          Non delivered items

          Address: Saltlake Kolkata

          Last two days, I am getting the message that the item will be delivered today and put for delivery but till now no item was received.
          Please do the needful as soon as possible. From Kolkata. The item was very important items and was not delivered till now...
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          A
          [email protected]
          Dec 4, 2024
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          Product not received

          AWB/ Consignment number - H44731419 is showing that the order is delivered on 30/11/2024, but I haven't received the item yet. When I contacted the DTDC courier service regarding this matter, they are refusing the home delivery and asking me to collect the product from their office. As it was inconvenient for me to collect it from their office, I asked them to cancel the order and they refused that too stating that they already updated that...
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          Prasad Surase
          from Pune, Maharashtra
          Dec 1, 2024
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          DTDC Shipment Stuck in Transit for 5 Days with No Updates

          Address: Velappanchavadi, Chennai

          My DTDC shipment (tracking ID: 7D[protected] has been stuck in transit since November 27th, with no movement or updates in the tracking status. It shows "In Transit" at Velappanchavadi, Chennai, but there has been no progress for several days. Despite waiting patiently, there is no communication or resolution. The customer care also doesn't respond, when connected, they just put the call on hold to check the issue and never resumes it until...
          +1 photos
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          L
          Lucky@88
          Nov 26, 2024
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          Courier missed in Whitefield branch , Bangalore

          This mail is to write against the services provided by DTDC Courier & Cargo

          i have no idea what kind of services are DTDC people providing
          people in DTDC office are illiterate and extremely arrogant.

          They have to delivery the courier with incorrect Pincode number . As soon i have noticed about the wrong pincode, raised the request to the DTDC for changing the pincode and delivery to the Correct address...
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          A
          ArdraRam
          from Jalandhar, Punjab
          Nov 25, 2024
          Nov 25, 2024
          This thread was updated on Nov 25, 2024
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          Package not delivered even after 1 month

          My package was sent a month back on October 26th of 2024. Till this date there has not been an update. I have contacted the DTDC customer care multiple times yet all the time they were clueless about what was happening. I want a complete compensation from DTDC for the contents in the package which was expensive and the shipping fee and also the mental distress they have caused me. This is a serious issue as it happened because of the negligence...
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