DTDC Courier & Cargo — not delivered (address incomplete or wrong - (cir)

My speed post reached final hub hosur
(635109) tn on 12 june 2020 and its been 7 days on 19 june 2020 is not delivered yet to the addressee, and i got an update for both the consignments on 19 june 2020 showing
(Not delivered (Address incomplete or wrong - (Cir), i sent two consignmennts
Consignment no. D59169391 and d59169443

The consignment is very urgent, and why after 7 days of wastage its showing above status
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