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DTDC Courier & Cargo

[Resolved]  DTDC Courier & Cargo — Not delivered the shipment after reaching to them

Address:Hyderabad, Andhra Pradesh, 502032
Website:dtdc.in

I have a shipment of ebay purchase with tracking id Z14020031 which is reached destination on 2nd Feb but till 6th also it is not delivered and when I have raised a compiant also with case number 05646071 on 4th Feb but it is also of no use.

When I tried to reach the customer care of Hyderabad after 30 minutes they answered the call and simply said as per the tracking it was not delivered as no service area? How come you book a product when the delivery address is of not service area, where as I received so many parcels from DTDC to the same delivery location so many times. This is simply shows the incapability of DTDC in managing their delivery team. Worst ever service
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Aug 7, 2021
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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Comments

Dear unu134,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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