DTDC Courier & Cargo — not providing pod copy

Address:

Tiruchirappalli, Tamil Nadu, 620001

Respected Madam/Sir

I have mailed many times regarding my consignment no V53834867 .I have send shipment through your courier to Amazon teknolgic 618/1 pipardi ni pole, opp to haja Patel sons, relief road., Ahemdabad, Gujarat-380001on 16.03.2019 .In your tracking status it has been updated as the product has been reached to the destination place on 22.03.2018 but The amazon authorities have confirmed that they have not received the shipment to the destination adress.The amazon is asking to produce a POD copy to initiate my refund . And for past 2 month i am struggling to get the POD copy.I have sent many mails regarding this there is no response for that mail.I have raised complaint in your website with ticket no 14358372 till now I have not received any mail regarding this ticket no.I have also sent a mail to [protected]@dtdv.com regarding this ticket no there too no reply. I have twitted in your DTDCSUPPORT also there is no response also. Why to run a customer care center when u are not ready to reply for complains.I have asked to produce the POD copy for many times through mail and I have called many times to my branch office Trichy at karumandapam.The manager is not properly responding to me.The manager is asking me to call the manager at Ahemedabad .They are not picking up the mobile, also if they pick up the call they are not responding properly.I have under gone mental agony regarding this issue. I do not have any idea of what happened to my shipment.I am very much disappointed with their service.kindly do the needful.