DTDC Courier & Cargo — photo frame found broken during delivery

Address:

Jhansi, Uttar Pradesh, 284003

1. I would like to bring undermentioned to your knowledge that i have booked a photo frame (Size 20 inch x 30 inch) on 29 jan 19 from jhansi to bengaluru (Delivery address:- shubhanshu srivastava, paradise enclave, 29, flat no -402, 5th and 6th cross,, sbm colony, brindavan nagar mathikere, bangalore, karnataka-560054). Photo frame was found to be broken at the time of delivery. The same was corresponded by my son through e-mail but no action has been taken till date. Dtdc invoice and images of broken are placed at enclosure to this letter.

2. The cost of the photo frame along with photo was 4000 rs and the delivery charges for the same was 400 rs. Since the photo frame was damaged during transit the total amount of 2900rs should be paid to me.

3. In view of the above, it is requested that the amount mentioned at para 2 above (2900 rs) should be paid to me by dtdc express ltd immediately.

Yours sincerely,

Sadhana srivastava
(Mob no. [protected])
Email id:- [protected]@rediffmail.com