DTDC Courier & Cargo — poor service & over commitment

Address:Thane, Maharashtra, 421301

Package booked in sirsi karnataka on 7 th, sep reached kalyan on 18,
Calls were never taken, comitted to deliver in 3 days, goods reached in a useless condition, the goods itself costed rs.1500/- courrier charged rs.1700/- whom to complain (Despatch receipt no. B47696378 dt.7 th sep)
Delivered on 18 th at 12.30 pm
2 nd reply

Thanks for reply, the mail was to inform you that... Dtdc is a company of poor reputation, dtdc never cares for the public, i booked a parcel on 7th sep from sirsi karnataka for kalyan near mumbai, i was promised delivery in 3 days, but the good reached me on 18 th sep.in a damaged condition, the goods itself costed me rs.1500/- i was charged rs.1700/-, the delay has caused me a loss of money and time, dtdc does not take calls, the customer servcis are worst by any standard, i wish to take the matter to the consumer forum, the last option left, if you track the number you will know... How these bunch of monkeys work.

You have to protect your image in india, dtdc is a cheat, their directors cell & contact numbers are never displayed on any web you may check this too.

I await your action please...
Thanks
+1 photos
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Sep 19, 2017
Updated by shankar bhandarkar
the Receipt copy is enclosed, Rememberv this was delivered on 18th Sep, at 12.30 pm in a very bad condition, I have no idea how many people like me suffer at the hands of these big companies who make money from us, but give us poor services
Sep 27, 2017
Updated by shankar bhandarkar
In spite of a Complaint, ref post (B47696378 dt.7 th sep)
Delivered on 18 th at 12.30 pm) DTDC has not contacted me & i know they will never contact me i got their Comuterised message the GOODs DELIVERED, etc... These are cheats of the worst order, Its surprising that they still function as NORMAL
Complaint comments 

Comments

My Courier not reached as per provided designation. When I have checked the tracking portal it shows delivered.Please check and update the status.

Courier no: B44985413
Tracking Number :- B47759791
I sent a parcel to my customer but he refused and parcel Tracking showed me RTO. But many many days over, not even a single update in Tracking Details.
Please please help me out of this
PH:- [protected]
Email :- [protected]@gmail.com
In spite of a Complaint, ref post (B47696378 dt.7 th sep)
Delivered on 18 th at 12.30 pm) DTDC has not contacted me & i know they will never contact me i got their Comuterised message the GOODs DELIVERED, etc... These are cheats of the worst order, Its surprising that they still function as NORMAL

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information