DTDC Courier & Cargo — provide the reasons and necessary action for not delivering the consignment to the address.

Address:

Lucknow, Uttar Pradesh, 226026

Tracking number v44707738

Dear dtdc services,
Please explain and provide me all necessary information why my courier not delivered to my destination address :-

The address was so simple mentioned on the envelop/as i confirmed to bank they said no courier received to bank :-

Federal bank
Branch: lucknow / vikas nagar
C2/78, vikas nagarmama chourahavikas nagar, lucknow, uttar pradesh 226022
City: lucknow
District: lucknow
State: uttar pradesh
Contact:
[protected]@federalbank.co.in
Please provide the reasons and necessary action for not delivering the consignment to the address.