DTDC Courier & Cargo — regarding delivery of booked parcel in wrong address & intentional harassment of dtdc delivery man

bonjhur13

from Kolkata, West Bengal

Address:

743135

Sir,
I booked a parcel from dtdc naihati branch awb no k22625074 on 4 dec 2019 for my son soumayan biswas (Who resides at hazinagar govt. Qtr no. 38, dist-north 24 parganas, pin-743135 with his mother). The dtdc site was showing that the booked parcel has been delivered to sushil (Family member) where as shri. Sushil biswas is my aged father and on 5 december the deliveryman mr. Avijit of garifa dtdc delivered the parcel to my father and not shri. Soumayan biswas. On 7 december i called mr. Avijit (Dtdc deliveryman of garifa dtdc) regarding the acknowledgement receipt and he replied that acknowledgement receipt will not be provided to me and the status is showing that the parcel has been delivered to sushil (Family member).
Mr. Avijit again misguided me by telling that i have written the wrong address in the parcel although i have sent him the photos of the booked parcel through whattsapp and he further told me that "you can not do anything to me."
I forwarded the photos of the booked parcel as a ready reference and requested the dtdc complaint cell to take necessary actions and tell me how i can deliver the parcel to soumayan biswas. But no reply has since been forwarded to me.

Yours faithfully

Sayantan biswas
North prasadnagar
Hazinagar
Dist-24 pgs north
Pin-743135
West bengal

Was this information helpful?

No (0)

Yes (0)

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Related DTDC Courier & Cargo reviews

View all 11613 DTDC Courier & Cargo Reviews

Comments

Raza Jhoney

from Samastipur, Bihar

I send my courier from Pune to Siwan bihar I get my courier but one the box is open and there is one pair of shoes adidas company is missing and I complain to Pune courier office they are not give me a valuable answer.i am very upset abht the courier service pls I need my shoes with out any damage.

tshi

from Arnia, Jammu and Kashmir

Leh DTDC near namgial place leh ladakh office employee is not having a time to open the office cum shop, and what is the procedure for delivery of an item they are even so rude that they dont know how to talk to a customer, how can you keep such people.