DTDC Courier & Cargo — Shipment missing!

Address:641112
Website:dtdc.in/tracking/tracking.asp

My courier (tracking id:C[protected] was sent from Coimbatore to Delhi, it was a return package from Amazon and contains a pair of shoes.The employee there at the DTDC sungam junction branch, coimbatore was so rude and his attitude was like as if I was sending some illegal items that too DTDC was his privately owned company.Anyway my complaint is about the shipment which is now missing.

The tracking details says, it is delivered but the company there at Delhi says they haven't received it, moreover the tracking details says it is send back to Salem.Why is the package now there at Salem(as the details says), when I asked this question to their customer care, they do not have an answer.

so DID I LOST MY ENTIRE MONEY (The shoes+delivery charges to amazon + rs.190 that DTDC got from me)
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