DTDC Courier & Cargo — shipment not delivered

Address:

560017

Dear sir/madam,
This is regarding shipment delivery issue by dtdc courier having awb no : k17060807 the shipment is supposed to be delivered on 16/01/2019 as i got message it is ‘out for delivery’. But no one delivered the shipment up to 19/01/2019. On 19/01/2019, when i asked my nearest branch (Annasandrapalya), they told that they will check and let me know. They also took my mobile number. But they did not contact me. On 21/01/2019, when i asked again regarding the shipment in annasandrapalya branch. They told me the shipment is delivered. I asked them to whom you have delivered and the name of the person and when you delivered. They told that it is not delivered by our branch (Annasandrapalya). It is delivered by domlur branch. When i called domlur branch they told it is delivered by annasndrapalya branch. Like this they are just playing with me. The shipment is not still delivered. As per their status update the shipment is delivered and received by me on 21/01/2019. But at that time i was in my office at different location. The shipment contains important documents which is very urgent for me. I am pretty sure they have lost somewhere my shipment. Would request, please consider my issue on high priority basis. Help me in getting the proper justice.
Thanks in advance.
Best regards,
Subash chandra panda
Mob : [protected]
Email : subash. [protected]@gmail.com