DTDC Courier & Cargo — the parcel is not delivered even after 15 days.

Sir, we sent a parcel from dtdc branch, near north shirdi sai temple, health city, visakhapatnam-530040 around 15 days back to sharda university campus, new noida, delhi containing eatables to my son. The parcel didnot reach even today. Unfortunate, i trusted your courier. My son missed them for diwali. No redressal even after my continuous followup from the vendor.
Pl. Redress.
Murali manohar, phone no. [protected], e-mail: [protected]@gmail.com
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