DTDC Courier & Cargo — they rescheduled delivery date without customer knowledge

Address:620012
Website:[email protected]

My cousin sent an courier from chennai on 28 th aug to trichy... Till nw the courier not reached i tracked using tracking id... They mentioned customer rescheduled delivery date... Its # courier brand. If i call trichy main hub they are not responsing me properly worst response. My dtdc courier tracking no c83525470.
I used other brands like professional, st and bluedart etc. Those brand or on day delivery wont take this muchu of time...
+1 photos
Was this information helpful?
No (5)
Yes (21)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

H[protected] It's disgusting to see that DTDC COURIER has not delivered my parcel till date. It was supposed to be delivered on 10th Apr as promised by DTDC courier Booking person since it's a local shipment. Even it was not delivered till date i.e 12th Apr. Continues to show Reschedule mode. Last date for receipt at college is on 12th Apr. Literally fed up with this courier service and will never opt DTDC. Customer service is so bad that they express their inability to help. Disgusting.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information