[Resolved]  DTDC Courier & Cargo — though status is showing "successfully delivered", but parcel is still not received even after 22 days has already been passed

I parceled an item which was booked at facility on 06.05.2020 with dtdc consignment number d55777376 after confirmation from dtdc counter with the pincode (500084).

Even the status is showing successfully delivered on 28-may-2020 (Too much time means 22days), that parcel is still not received.

Donor 's contact number : [protected]
Receiver's contact number :[protected]

1. Why the status is showing successfully delivered though the parcel is still not received?
2. Is it my fault to believe dtdc?
3. Are the services of dtdc so bad now-a-days even after confirmation to the client to deliver
4. Though i have charged for 10 kg (Rs. 900.00) for only 4-5 kg of parcel (What dtdc argue for the covid-19 pendamic) to dtdc, but feeling harassed by dtdc service
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May 29, 2020
Complaint marked as Resolved 
Harassed by the behavior of that DTDC courier branch asked the receiver to come and take your parcel, we couldn't deliver to you.it took 22 days to deliver the parcel having medicines and food
DTDC Courier & Cargo customer support has been notified about the posted complaint.
May 29, 2020
Updated by Sabyasachibadajena
Just received the parcel today means 29.05.2020 (1.15 PM)
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