Dtdc Courier — Courier not delivered to home

Website:

dtdc.com/index.asp

I purchased some items from amazon, all the orders were received/delivered to my home except the one from DTDC courier(Z[protected] which they dont want to deliver home instead they ask us to collect from their office which is 15km away. the DTDC staff behaviors over the phone was very rude and they said don't care about any complains. this will surely spoil the image and reputation of the DTDC courier for having such kind of service. after 4 hrs i called again he said he ardy send the parcel back to the seller and refused provide any info including their office details. i hope DTDC will take necessary action to protect consumer rights and amazon address this issue the courier companies for the business benefit.