Dtdc Courier — Mal-Handling of Consignment bearing Docket No K81948424

Address:

Kolkata, West Bengal

Dear Sir/Madam, I would like to introduce myself as Dipankar Mukherjee, a resident of Kolkata. My in-laws are staying at Durgapur. They had send me a consignment having a cheque leaf of Syndicate Bank thru DTDC esteemed courier on 19.09.2015 (Docket No K[protected] with an intention that it would reach me within a day or two. It may be worthy to mention here that the said consignment is o[censored]tmost importance to me as I’m committed to somebody to pay for a business deal. I was in an impression that it would be delivered to my address by 23rd Sep-15 (19th being a Saturday, I was magnanimous to consider the weekend as non-working although courier companies should not have any Saturdays and Sundays). But, when not delivered even on 25th Sep-15, I called DTDC Kolkata Office and was given to understand that they are enquiring about the know how of my consignment. Adding my concern one gentleman from Garia Branch phoned me that since my residence was found locked by your deliveryman (This is a absolute false statement as somebody or other is always present at me house) he had handed over the consignment to an unknown person who was passing thru my apartment and claimed that he knows me !!! Does this sounds logic??? I was stunned to hear this as the consignment was carrying a cheque of a substantial amount and if lands to miscreants can place me in extreme distress. Further, today morning when seriously spoken by a relative of mine who is from Crime Branch, the delivery man called me up and arrived at my house. The explanation given by him is absolutely futile. However, the explanation given by the deliveryman doesn’t makes any difference to me but the fact remains that I have trusted DTDC courier and landed in deep trouble. My credibility is at stake as I failed to meet my commitment to some other party. Most importantly I lost a substantial amount by missing the deal. I am attaching herewith this letter the following documents for your reference;- 1. The condition of the cheque (Brought in 3 pieces) Under the above mentioned circumstances I’m extremely disappointed with the way of dealing with the delivery process of DTDC and would be happy if DTDC comes with suitable compensation to my financial loss (although the damage done to my reputation and credibility can’t be compensated by any materialistic means). Best Regards, Dipankar Mukherjee Mob:-+[protected]