DTDC Courier — No reply from DTDC service

Address:

Mumbai City, Maharashtra, 400080

Dear Team,
I need your Help to take Action against DTDC Service, Because My Parcel not yet
Delivered till Date, Almost 15Days Passed away. May Be My Parcel Missed By Courier Person.
I Have talk to Customer Care and Courier person, but they are not giving proper information about my Parcel And sometimes Customer care executive not attending call, as though they are for Customer Service.
Maximum Time when I try to contact with Concern Head Person either Number out of reach or they are not attending.
So I need your Further Help to Get My Parcel Back ASAP. So Please Do the need full.
Herewith I am Mentioning my Parcel & Concern Person Details :
Docet Number-V25594840
Value- Rs10000
Mr. Ibrahim (CSS Head Mumbai Region, cntc-[protected])
Mr.Sameer (Channel Partner: SVND Enterprises, Mulund Branch, Cntc-[protected])
Sent From- Devidayal Road Branch, Mulund-W, Mumbai-400080 on 10-10-15
To- Jajpur Road, odisha-755019

Your’s sincerely
Customer Name- Manoranjan Nayak
ADDRESS- C/O B.K shah, Ahuja Bhavan, no-3, B.P Cross Rd no-4, Mulund-w, Mumbai-400080.
Mob No- [protected]
Mail ID- [protected]@gmail.com