DTDC Courier — Parcel not delivered in 10 days

Address:	122001
Website:	www.dtdc.in

Please Note that this complaint is also Marked to Consumer Court and PMO (Prime Minister's Office India). So Please read this carefully.

PMO Office Complaint Number: PMOPG/E/2016/0024088

This Complaint is also tweeted on Twitter to Honorable PM of India and other News Channels.

Hi DTDC Team,

This is a official complaint regarding a parcel which was booked on January 11th from your Krishna Colony, Gurgaon Franchisee by Gaurang Agrawal to be delivered to Sumit Agrawal- Agra. Details are below:

AWB/Consignment Number: Z78115034

Parcel Booked By:
Gaurang Agrawal
House No 990/29, Street No 11,
Krishna Colony, Sector 7 Extention,
Gurgaon
Phone Number: [protected]

Destination:
Sumit Agrawal
House No 1, Kanhaiya Kunj,
Near St. Columbus School,
Shanti Nagar, Mughal Road,
Kamla Nagar,
Agra
Phone Number: [protected]


This parcel was booked on January 11th and it has not been delivered yet. Despite of me asking the Franchisee owner and calling the consumer support number of DTDC 100 times, they always gives me unsatisfactory answer and are abusing me.

I spoke with the owner of DTDC Franchisee when i booked this parcel, he said he can;t do anything and i can complaint to anyone.

DTDC Team- I am marking this complaint to you, Also filing a consumer court case and also marking this email and writing formally to Prime Minister's Office directly. I need either my packet back or else it should be delivered ASAP.

I am also taking this complaint to to the Social media and will ensure the all the consumers of DTDC should be aware of this.

I expect a response from you urgently. That packet has some very important documents which i need ASAP.

Regards,
Gaurang Agrawal
+91-[protected]