Dtdc Courier — Poor Customer Service

Address:695573
Website:dtdc.com/index.asp

I have ordered a wheel chair from Amazon, later I got a call that the courier has been placed in the office far away from my place in DTDC Courier, later I have contacted the seller and the person replied that the courier will be delivered at my home after that, the very next day I got a call from DTDC courier saying the same thing so I asked them to contact seller. Then the very next day I got a call from the manager of DTDC courier kattakada trivandrum office saying that they are returning back the package as I dint went to get my package . I asked him why it was not communicated he had no answer and when I said that send it to nearby office, he replied that its a huge package and and cannot be delivered. The way he conveyed it was rude and the reasons what he provided was Unacceptable!! NEVER GO DTDC, PATHETIC SERVICE.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information