[Resolved]  DTDC — damaged goods delivered by DTDC

Address:

Bellary, Karnataka

Regarding consignment number G90075124,
I Paid full advance for my bike (passion pro) to be delivered from '' Toranagallu( bellary, karnataka)'' DTDC branch to ''steel plant township, ukkunagram, visakhapatnam'' . The bike was received on 15th march in covered condition but when the cover was removed, it was found in strangely damaged condition . There was a hole on the Tail Panel which is rear wheel upside part .There are also lots of scratches on the front light body parts and near the seat area where the big hole appears, which clearly indicates how roughly and carelessly they have handled my courier.I also left 2 litres of petrol in my bike which gone to zero when received.
This was my first bike purchased and look what DTDC has done to my bike.
I called customer service, but nobody received the call.Then i called the person from that toranagallu branch who replied that they had sent the courier in good condition to the visakhapatnam members of their chain, hence they can't do anything and told they can't do anything in such unusual cases.But why should I suffer like this? Who will take the responsibility and why should I pay for the damage which they have caused ?
This is the worst Courier Service I have come across in my life. Please help

Consignment Number is G90075124
ban45.[protected]@gmail.com, mob no: [protected]