| Address: Throughout India, 560037 |
On more than one occasion, i have had difficulty with dtdc.
(1) a 2-day package (Consignment number v[protected] from bangalore to mumbai took four days to deliver. The status on their tracking website is listed falsely, ("door locked") when in fact my recipient was at home. Their bangalore office gave me the number of their mumbai delivery office (Kheranagar,[protected] or[protected], and when i called mumbai, that dtdc office flatly washed its hands off their responsibilities. A quick delivery expectation was turned into a nightmare.
(2) a 4-day package (Consignment number n[protected] to the us has not yet been delivered after 13 days. Their bangalore customer service (Mobile:[protected] was so irresponsible and defensive they simply put the blame for lack of delivery on the local franchisee where i dropped off the package.
Do not use dtdc. They're irresponsible, they lack process, they don't act as one organization, their different offices are uncoordinated and attack each other. All to the detriment of you, the customer. Was this information helpful? | 
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