DTDC Express Limited — failed to carry out home delivery of courier booked through dtdc express ltd: consignment nos - d39206017 and d39206017

Address:

110010

1. On being assured that there is dtdc service available at pincode 382355 and
Home delivery will be done, i booked a samsung led 40" and steel box to be home delivered at chiloda army camp, gandhinagar, pin - 382355 from dtdc office at sadar bazar, delhi cantt110010 vide consognment nos - d39206017 and d39206018.
2. However, items were kepr in warehouse at ahmedabad and dtdc officials refused to do home delivery on the excuse that no home delivery can be done at chiloda, gandhinagar.
3. As a result the items were collected from a warehouse at ahmedabad, which is more than 30 km away from chiloda, gandhinagar, thus making us pay transportatipn charges for hiring a vehicle.
4. As dtdc did not deliver couriers at home and thereby failed comply the promised agrrement, leading to mental and physical harrasment as well as additional financial burden, dtdc is hereby requested to pay the requisite compensation at the earlest, failing which i shall be forced to file a complaint in consumer court.
2. Compensation may please be remitted in my s/b acct [protected].
Warm regards
Maj gen pn verma