DTDC — Goods not delivered back to merchant

Address:Mumbai City, Maharashtra

Dear team,

This is with regards to tracking no z[protected]Details below) for which it is observed that goods are not delivered back to merchant. Please note because of below issue my amount of rs.40000/- is not remitted by the merchant m/s. Right choice home shop.

Please check the status and take necessary action so that i can ask for refund from company.

Matter most urgent.

Thanks and regards

Tarun haseja
[protected]


Tracking no.: z07511954 reference no.:

Shipment dates

Origin: booking date status
Noida - sec.28 - noida wed, nov, 13, 2013 08:21 rto_intr
Pm

Destination: status date
Thane


Shipment facts

No. Of doc type service type
Pieces

1 parcel lite-air cargo


Shipment travel history

Status location time remarks

Wed, nov 13, 2013

Shipment booked noida branch, noida 08:21 pm

Processed & dispatched from noida branch, noida 09:58 pm
Dtdc facility

Thu, nov 14, 2013

Arrived at dtdc apex airport apex, delhi 05:00 am

Processed & dispatched from airport apex, delhi 06:02 am
Dtdc apex

Fri, nov 15, 2013

Arrived at dtdc apex mumbai apex, mumbai 02:06 am

Processed & dispatched from mumbai apex, mumbai 05:43 am
Dtdc apex

Arrived at dtdc facility kalyan master franchisee, mumbai 09:02 am

Kalyan master franchisee, mumbai 10:42 am

Mon, nov 18, 2013

Shipment dispatched for kalyan master franchisee, mumbai 03:15 pm
Delivery

Thu, nov 28, 2013

Shipment returned from dtdc kalyan master franchisee, mumbai 07:14 pm shipment returned due to receiver not
Local facility available

Sat, nov 30, 2013

Processed & dispatched from dwarka master franchisee, delhi 04:22 pm
Dtdc facility

Sun, dec 01, 2013

Shipment rto in transit delhi apex, delhi 01:21 pm

Shipment returned from dtdc delhi apex, delhi 02:41 pm shipment returned due to receiver not
Local facility available

Mon, dec 02, 2013

Shipment rto in transit noida branch, noida 01:07 pm

Wed, dec 04, 2013

Rto dispatched for delivery noida branch, noida 12:33 pm

Sat, dec 07, 2013

Arrived at dtdc facility bhopal branch, bhopal 11:22 am
Feb 20 (3 days ago)
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information