DTDC — Stuffs not delivered to the destination

Address:

Chennai, Tamil Nadu

Hi, I availed DTDC courier services for delivering some of my important/necessary stuffs to Jhargram, West Medinipur on on 8th Jul, 2015.On that particular time I was convinces that my belongings will be delivered withing 5 days.So as pet their assurance it should have been delivered on/before 14th Jul, 2015 but still it is undelivered to the destination.While contacting to the DTDC destination branch (i.e. Kharagpur) they refused to take any responsibilities on the issue moreover the ay clearly told me they can't tell any specific time when the delivery will be made (due to some issue from their end).I called the DTDC customer care several times but could not get any response from them(call was not received).I made the full payment of INR 2310 on 8th Jul itself and having the copy of the invoice.Please suggest on this so that I can get back my stuffs safe. Please find the DTDC consignment no :D23645695.Your early and prom[pt response is heartily appreciated. Regards, Dhiraj Sharma Contact:[protected] Email:dhiraj.[protected]@gmail.com