Dymaje — mobile insurance

Address:Commercial Complex 2nd Floor Life Republic Kolte Patil Marunji Maharashtra, Pune, Maharashtra, 411057
Website:www.dymaje.com

When i tried to claim the insurance they say i have to register in 24 hrs t and neither you are giving me option for 2nd claim as said in the policy.
I was enquiring about your policies to you but your contact number were not working due to your technical issues so i was submitting request for enquiry from your portal. I even asked for what is my exact policy number to claim but you responded after 1-2 days. I have record for that. When i requested for claim i randomly selected a date for incident.
They are saying you are not allowed for 2nd claim but in document i received says you can apply for 2 claims
I want my 2500 refund and now they are not replying to emails or picking up calls
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we have bought one insurance plan from dymaje with invoice no. DC0000303, dated 31-05-19 and order no. 37172, dated 30-05-19 for one plus 7 pro brand new phone. The Invoice details clearly mentions the details of selected plan as –“ 100% refund on theft & any damage ( physical, accidental, liquid) repair bill of one year”

Few days back due to an accident the phone back screen got damaged. when reported to dy maje for repair they denied the claim by calling it as customer failure to follow direction of the rules .

It was a pure case of accident and can not be ruled out as customer’s failure to follow direction of the rules and conditions of the policy.

Lalit Sharma
[protected]
hello
if your issue has been resolved please inform me because i am facing the same issue with this company if not then what you did?. Not only me there are so many people (check the reviews) they just reject the claim by giving silly excuses. please reply me on email: monika.[protected]@gmail.com
Dymaje Insurance is a fake company. I have submitted my document made partial payment against the Payment ID 93127 of Rs 1469.95 on 30th May 2021 and its been 15days that my mobile insurance has not yet started.
THIS IS THE FAKE COMPANY and STUPID COMPNAY IS NOT RESPONDING TO CHAT ALSO.
DymajeCare Resulation Team's reply, Sep 17, 2021
Hi,
As we are going through the solution we found that, Your plan is active and you are eligible for future claims.
You can contact us through our contact us page to get fast and easy Resulation.
Thanks.
I also buy 2 plane for my samsung mobile phone..and i when my mobile get damage...
I will try to claim her helpline number not working i almost try it 100 time.in day or night..
And i alredy send 7 maill but no one get replaye..
Dymaje is fake company plese dont trust and dont west your money
DymajeCare Resulation Team's reply, Sep 17, 2021
Hi,
Mention Your order number, So that we will be able to track your order.
For fast and easy Resulation.

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    Contact Information

    Commercial Complex 2nd Floor Life Republic Kolte Patil Marunji Maharashtra, Pune
    Maharashtra
    India
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