EarlySalary — Unauthorized Deduction from my Bank Account

Early salary have with them my Yes bank and HDFC bank account registered out of which i have only provided signed NACH for yes bank account to automatically deduct amount from my account. As i was negotiating with company to provide me with extended moratorium period they deducted amount from my IDFC Bank on 26th of June 2020 which they are not authorized to do. since 28th June 2020 i have been writing them and asking for proof of authorization to deduct my IDFC account but they have not provided the same. Above that their collection agents have been calling like 10 to 15 times a day. On writing multiple mails and providing them proof of bank statement they have failed to resolve my query. Now they are sending mails saying your query is resolved that also without any proof. i have been sending them mails again and again for the solution. They have committed a fraud and now they are not able to accept it nor discuss it. this is my ticket no. Ticket No:[protected] which is pending for past 4 months. Instead of accepting their fault and find the culprit they are harassing me by multiple agent calls and every time someone or the other giving excuses that are absurd.