EaseMyTrip.com — Flight cancelled by air india

c gunasekaran

from Gurgaon, Haryana

Jul 15, 2025

Address: 5 843 second street ayappa nagar chennai 600091

I had booked for 18th July 2025 ref. EMT[protected] sector - IXC-BLR.
the flight is cancelled, pls refer your mail. but when I approached ease my trip customer care is asking me to cancel the ticket and says they will deduct convenience fee and charges. Please do the needful

Was this information helpful?

No (0)

Yes (0)

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2025

EaseMyTrip.com Customer Care's response We would like to clarify that our ability to process a full refund depends on receiving the same from the airline.

Furthermore, as discussed, your full refund—including the service fee and convenience fee—has already been processed from our end. You have also confirmed that the refund has been successfully received.

We hope your concern has been resolved. Should you require any further assistance, please feel free to reach out to us at [protected]@easemytrip.com