[Resolved]  EaseMyTrip.com — booking status is pending

Address:New Delhi, Delhi, 110067

I just booked 2 tickets from New Delhi to Bangalore on 18th june 2019
Booking ID is EMT59408717
even though the money (12, 344rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.
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No (3)
Yes (28)
Jul 26, 2019
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
EaseMyTrip.com Customer Care's response
Dear sir,

Greetings from ease my trip.

we have checked about your tickets and it is been confirmed. For any other query, you can ping us on our whats app number [protected]
Complaint comments 

Comments

I am Arnab Bhaumik. I just booked 1 ticket to AMD from CCU today(27.06.2019). A total amount of INR 3839 got deducted. But I cannot find ticket in my bookings dashboard and also there is no email sent to me that contains ticket.
I just booked 1 tickets from Bangalore to Bhopal on 13th march 2020
my Booking ID is EMT71907402
even though the money (6916) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.
EaseMyTrip.com Customer Care's response, Apr 26, 2020
Verified Support
Greetings from EaseMyTrip,

As we checked and found that Booking was rejected and refund already has been processed to you.

Regards,
EaseMyTrip
I just booked 3 tickets from New Delhi to Imphal on 22nd May 2020
Booking ID is EMT72725226
even though the money has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is to confirm my tickets.

My name Mohd Shakeel i am ticket train jammu to new delhi ticket second ticket New Delhi to Pune satiton my connect no [protected] My email id [protected]@gmail.com two tickets amount Eight thousands seven hundred saventeen cancel Sir plz my amount refund request sir

My name Mohd Shakeel i am ticket train jammu to new delhi ticket second ticket New Delhi to Pune satiton my connect no [protected] My email id [protected]@gmail.com two tickets amount Eight thousands seven hundred saventeen cancel Sir plz my amount refund request sir

EaseMyTrip.com Customer Care's response, Sep 5, 2020
Verified Support
Dear EaseMyTrip patron,
Greetings from EaseMyTrip.com!

We would like to inform you that your refund has already been processed from our end and you will get it in the same mode of payment within 7 – 8 working days from refund date.

Please find below refund details:

Booking ID  EMT74131473

Refund Amount : 6006.36

Refund Date:  2020-08-30

Transaction reference ID :74056630245024390916747

In case the refund is not reflecting in your same account please contact bank directly.

Regards,
EaseMyTrip
I have booked the flight for 4th April through easemytrip for spicejet airlines and due to covid 19 pandemic flight got cancelled and I have not yet received my refund .
Booking id–EMT71133785
EaseMyTrip.com Customer Care's response, Sep 11, 2020
Verified Support
Dear EaseMyTrip patron,
Greetings from EaseMyTrip.com!

As checked airline already issued credit shell on your given booking.

To know more about Spicejet credit shell balance redemption, click here (https://www.easemytrip.com/offers/spicejet-credit-shell.html)
Please also check the video. youtube.com/watch?v=oPaDTuAdXJs

EaseMyTrip Team
E Mail: care@easemytrip.com
011-43030303/011-43131313 (Available 24X7)
Easy Trip Planners Ltd.
I booked my tickets, still in pending status
CUSTOMER support not responding. Shut your ### company.

Booking ID: EMT75600893
I have booked my train ticket for 27 Dec, booking id EMT77172890. Ticket status is pending, and money has been deducted from account. I called support no thrice but they kept saying same thing, give us a call half hour later. All I want is the confirmation of my ticket or if it can be cancelled as then at least I can book from other site before it become RAC .
I just booked 1 tickets for 3 family members from Hyderabad to New Delhi on 18th Feb 2021, flight is on 21st Feb 2021
Booking ID is EMT80291721
even though the money (Rs 13, 466) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all I want is them to confirm my tickets.

If anyone could please look into this as priority, that would be appreciated. Thanks
I just booked 1 tickets from Hyderabad to Patna on 15th march 2020
my Booking ID is EMT80195025
even though the money (3247) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.
I booked 2 tickets from Nagercoil to Hosur on[protected]
Booking ID is EMT[protected]
even though the money has been deducted from my bank account, yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. And i text via watsup also in that also no response regarding train ticket only its showing flight ticket, I don't get what kind of a service they are providing all i want is them to confirm my tickets.

I just booked 2 ticket from Hyderabad to New Delhi on 13/09/21 one ticket confirmed and one still is pending booking id EMT87033480..
I have booked Train ticket from Hazrat Nizamuddin to Tirunelveli on 26 Oct 21. But Booking status is showing pending even though amount of Rs. 4992.40 is deducted from my Account. I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.
Congratulations. Your Train Tickets are booked successfully.The Booking ID EMT[protected]

Thanks for transacting with EaseMyTrip. Kindly help me to get the refund of that amount. No response from Customer care.
Hey, I'm unable to cancel the ticket as it is not yet booked. I'm unsure about the status, but it shows pending on the page where I booked my ticket and while check the status of the booking it is showcasing rejected. However, my money has already been deducted from my account. I would request you to please help me find my status or refund me the amount. I have tried contacting the given number[protected] but there is no response.

Please find attached screenshot for your reference. Awaiting for a quick response from your end.

I booked 2 Round trip tickets from New Delhi to Male with booking ID EMT95628276.
The amount has been deducted from my card but the status is still showing pending.
Customer service executives are just telling me to wait for half an hour and then another 15 minutes what exactly is happening?
If you can't confirm the tickets please initiate a refund and give me a definitive answer.

I've just booked 2 tickets from Jaipur to Goa on 01-Sep-2022
Booking ID is EMT[protected]
even though the money (13, 204 Rs) has been deducted from my bank account yet the booking status is pending.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets or Refund the full amount.

I have book the ticket through easemytrip.ae, from Qatar to Trivandrum on June 15th 2023 travel date. till my ticket status showing pending & money also deducted from the account. so kind check and revert back me to ASAP. my booking id : EMTAE1070730
I have book the ticket through easemytrip.ae, from Qatar to Trivandrum on June 15th 2023 travel date. till my ticket status showing pending & money also deducted from the account. so kind check and revert back me to ASAP. my booking id : EMTAE1070730

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Booking Pending
Booking ID - EMTAE1070730
Booking on - Wed, 17 May 2023 22:31

Onward Flight
Doha to Thiruvananthapuram
PNR
Estonian Air OV-234
DOH 10:50
Thu-15Jun2023

Cabin Baggage: 7 KG| Check-In Baggage: 40Kgs | FlexiPlus Fare Going
01h 30m
MCT 13:20
Thu-15Jun2023

Estonian Air OV-757
MCT 22:40
Thu-15Jun2023

Cabin Baggage: 7 KG| Check-In Baggage: 40Kgs | FlexiPlus Fare Going
03h 50m
TRV 04:00
Fri-16Jun2023

Traveller Details
Doha to Thiruvananthapuram
Estonian AirOV-234(DOH-MCT)| Estonian AirOV-757(MCT-TRV)
Passenger PNR Ticket Number Travel Insurance Class | Cabin Extra Baggage Status
Mr. Harikumar Damodaran Nair
Pending Pending Not Confirmed V | Economy - Pending

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