[Resolved] EaseMyTrip.com — not giving refund money | |
I had booked ticket through easemytrip on 7th april, 19 jetairways mum to dxb (Dubai) for travel date 9th june, 19. But jetairways cancelled the operations and so i cancelled the ticket on 18th april. But till date i have not received the refund yet. Initially after jetairways shut operations refunds were getting processed and even iata was processing refund as per news articles. But due to improper follow up from easemytrip my refund just got delayed. Now they are just replying that jetairways didn't send yet refund money, but when i am contacting jetairways they are sayng easemytrip will refund you. Whereas on same time other online sites like makemytrip, yatra.com has refunded money. I i have booked ticket with easemytrip so they should take responsibility and pay my money. But they are just running away from this. Was this information helpful? | |
Jul 8, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jun 06, 2019 EaseMyTrip.com Customer Care's response Dear Sir, We are sorry for the inconvenience caused. We would like to inform you that as Jet Airways have stopped all its operations and hence a lot of money of the passengers is stuck with them. However, in your case we are regularly chasing the airlines for the refund and would update you once we receive any information about the same. Your patience is highly appreciated. | |
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