[Resolved] EaseMyTrip.com — refund of my cancelled air tickets

Pkrajan24

from Lohaghat, Uttarakhand

Address:

Kiran kunj uday bhawani vihar near hira convent school pilikothi haldwani, Nainital, Uttarakhand, 263139

Dear sir/mam,

It is stated that i had booked an air ticket from dehradun to pantnagar dated 20jan 2019 via easemytrip on 13jan 2019 and booking id is emt54970000. But flight was cancelled by air india and we haven't get refund yet. We contacted air india regarding this and they suggested to contact you as they have sent refund already on 08/03/2019.
Kindly please find the attachments and resolve the issue and refund us as soon as possible.
Thanking you in anticipation

Yours faithfully
Preeti rajan
Mobile no. [protected]
Email id - [protected]@gmail.com

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Jan 5, 2020

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2019

EaseMyTrip.com Customer Care's response Dear Sir/Ma'am,

Greeting from EaseMyTrip.!

We regret the inconvenience caused to you.

We would like to inform you that your refund has already been processed from our end.

Please find below refund details:

Booking id : EMT54970000
Refund Amount - 3466/-
Refund Date[protected]

Name on Card Bimla Rajan
Card Number 559601XXXXXX8336

PN : Refund will take 5-7 bank working days to reflect back in your same account.

Kindly wait till that time, your patience in this interim would be highly appreciated.

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team