Easy Cabs — Almost missed my flight as the driver showed up late.

Address:New Delhi, Delhi

I booked an Easy cab for 5:00 AM(27/02/2015) from my indirapuram residence to T3 Terminal IGI Airport. I had a flight to catch at 6:45 and there was no sign of the driver till 5:20. He finally showed up at 5:20 and we started for the airport with little hope of catching the flight. This was not enough, and the driver didn't had any clue of the route to the Airport. I do not expect an cab driver to not even know the route to which he would be driving the passengers. Its not acceptable, what if a single girl would have travelled that time. Well, the story is not finished, we reached the airport and he didn't had his receipt generating machine working. We asked for the hand written bill and he it came out that he didn't had that as well and was not having even a pen. He asked for 970 bucks without giving us any proof. We were in hurry and we finally paid him and ran for our flight. Is this the type of service we expect from EASY CAB after paying 23 rs per km. Moreover its least expected from the EASY CAB offices to serve the customers with such displeasure. I would expect strict action to be taken against EASY CABS, as in my opinion its the worst taxi services we have in india. DEATILS Booking ID:A[protected] Car Number:DL1RX-6848 Chauffer Number: [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Easy Cabs
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    223
    Pending
    0
    Resolved
    80
    Easy Cabs Phone
    +91 11 4308 3000
    Easy Cabs Address
    9th Floor, Videocon Towers, , Jhandewalan Extension, New Delhi, Delhi, India - 110055
    View all Easy Cabs contact information