Easy Cabs — Cancellation at the last moment

Address:	Hyderabad, Andhra Pradesh
Website:	www.easycabs.com/

I booked a cab from Easy Cabs Hyderabad for 18th September for pick-up from Vanasthalipuram and drop to the Shamshabad Airport. I made the booking in the morning at around 10:30 and then called the customer care twice to confirm the booking as I did not receive any SMS about the confirmation. The pick-up was supposed to happen at 9:20 PM and even then when I did not receive a call or any SMS, I called up customer care again to enquire. Then they "regretted to inform" that the car was canceled due to non-availability of cabs. This is such a pathetic service and throwing the customer into deep trouble. You can imagine my plight at that moment as I had to keep running around for cabs at the last moment and ran the risk of losing my flight. Please advise what action can be taken against this company called Easy Cabs.