Easy Cabs — Driver didnt show up

Address:

Hyderabad, Andhra Pradesh

My wife booked a cab on 26th May 2014 in Hyderabad for pick up at 4pm from Banjara Hills Road No.12 for a drop to Nampally station. She was taking 2 kids and her old mother to catch a train with 6 bags. The cab did not turn up as promised at 4pm. She had to struggle getting an alternative mode to make it on time to catch the train with kids and old mother. This is the 2nd time it has happened with Easycabs. Worst cab service in India. Sridhar